Refund Policy
Last updated: 2026
All plans on TCOLEtest.net are a one-time purchase for a fixed period of access (1, 3, or 6 months depending on plan) — there is no recurring subscription or auto-renewal to cancel.
Refund eligibility
We offer refunds within 7 days of purchase if you have not made significant use of the service (fewer than 3 practice attempts). To request a refund, contact us through the Contact page with your account email and order details.
Non-refundable situations
- Requests made more than 7 days after purchase.
- Accounts with substantial practice activity already completed.
- Accounts suspended for violating our Terms of Service.
How refunds are processed
Approved refunds are issued back to the original payment method (PayPal or Paddle) within 5-10 business days.